Although the self-storage business was relatively easy to enter, because the business concept was
very different from the standard real estate investment, obtaining financing to grow had proven a
constant challenge for Barbo. In 1985, Barbo gave a recruiting presentation to the MBA students of the
Young Entrepreneurs Club at Harvard Business School. Recalled Barbo, “As soon as they found out I
was in the storage business, they were off going in another direction. It was clear that self-storage
wasn’t people’s dream career.” Self-storage was a capital-intensive, long-term business, requiring
investment for several years before a store would rent up (reach a high enough occupancy rate to generate a stable cash flow). When a store reached an 85% occupancy rate (usually after two years in
the United States), Shurgard considered the store stabilized. Grant explained:
In its first 20 years of existence, from 1972 to 1992, Shurgard funded its growth through 24
separate, limited real estate partnerships, in which 80,000 individuals invested $600 million. Barbo
added, “In the 1970s we were building properties with money we raised through private limited
partnerships—each deal had its own financing. In the 1980s we followed the lead of our competitor
Public Storage and created public partnerships to fund our expansion. We raised money in so many
different ways that we came to refer to it as ‘just-in-time financing.’” In the early 1990s, Barbo
decided to roll up (consolidate) the limited partnerships into one company, incorporated as a real
estate investment trust (REIT).7 Commented Barbo, “At the time, the political climate for roll-ups of
limited partnerships in the United States was not favorable. I had to go to Washington, D.C. and
repeatedly testify before the Senate before we got approval to do the roll-up.” In 1994, Shurgard was
able to consolidate most of its partnerships and went public as a single REIT on NASDAQ. In 1995
Shurgard moved its stock listing (SHU) to the New York Stock Exchange.
Self-storage is the most stable real estate business—as an industry, except for the 1988
recession, we’ve had steady, solid growth. A self-storage facility breaks even [before financing
charges] at approximately 35% occupancy. It has a low-risk cost structure and doesn’t require
much maintenance. But real estate investors require long-term tenant leases for five years into
the future. So when we show them just week-long rental contracts, the investors freak out.
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